![]() Make sure popular tasks and resources are easily available from the homepage (User Testing: One on One). In each case, it’s worth discussing what is the best way of providing service to the public via the web.Īnother recommendation we put up, again during the departmental design sprint: That is, a cataloger in our Metadata & Discovery Services department might have relatively minimal interactions with the public, while a member of Learning and Research Services, would have regular contact. The answers to these questions can be quite different from department to department, depending on how regularly they interact with the public. Provide easy ways for students to communicate with library staff on the website (User Testing: One on One). For example, again from our internal departmental sessions:Īssociate people with services on second level or departmental pages (Staff Focus Groups). Each recommendation is followed, in parentheses, by its source. Sneak peekit series#We then bring up, slide by slide, a series of recommendations that we thought might inspire conversation. Would the following recommendations from our UX research make you modify your design? Keen readers of this blog will know that we produced a Master Discovery Report with findings from our earlier discovery activities, and a series of recommendations based on this research.Īfter the participants have put down their pencils, and discussed their sketches, we put up a new note on the screen: (We started with eight minutes then discovered that was a bit too long.) The participants are given six or eight minutes to complete their sketches. We project the question on the screen so people could easily refer to it. For example:ĭesign your department page in mobile - show the most important content/functions for you or your patrons in the visible area of the screen. After a brief introduction, they are given a piece of paper with four mobile phone templates on it (downloaded from Sneakpeekit) and asked to sketch a design in response to a question. We set up meetings with different groups across the libraries, and invited anyone to attend we generally had four to six people show up. Our first mini design sprints were with colleagues in the library. One of the activities we have done with our faculty, staff and students is what we call “mini design sprints.” A design sprint is an activity that takes place over the course of a week, and involves a group of participants (see sidebar) we are calling these mini-design sprints because they can be completed in under an hour, and while they might be done in a group setting, they can also work one-on-one. ![]()
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